FAQ

People who have a hot water heater in their homes want to know how long it will function and at what times they need it to be serviced. You can rest assured that it will last for at least eight to ten years when you invest in a water heater from a leading company. This duration, though, often hinges on how well you maintain it. Your water heater will still need regular service, just as the other appliances and devices in your house.

In order to ensure that the system works correctly and that it delivers excellent energy efficiency and the right amount of hot water when you need it, routine servicing makes a big difference. We recommend that you get hot water heater servicing done every six months. However, if you have a big family and the use of your hot water tank is very heavy, we recommend that this frequency be reduced to three or four months. Since such systems see heavy use every day on commercial properties, the systems here would need similar maintenance schedules

Daily usage increases the wear and tear level of these appliances, and the professionals will decide if something is actually wrong with them when they come in to inspect it. In improving the reliability, capacity, energy efficiency and lifespan of your hot water heater, timely repairs and routine inspections are crucial. We have vast experience and can customise the right service packages for you. This is one of the most effective ways to keep the water heater maintained well at a very affordable price.

Regularly utilising chemical drain cleaners to remove drain blocks is something you need to reconsider. These products are widely available in supermarkets and hardware stores. That is also why many people use them to clear up drain blockages in their houses. These cleaners are effective in removing small drain blockages, which makes people believe that they are a safe choice. However, the repeated usage of these will contribute to corrosion within the pipe.

These chemicals are extremely powerful, and they are also harmful, which means that they are not suitable for use in homes where there are kids or elderly people. If you continue to use these chemical drain cleaners on a regular basis, you will find that the pipes would have to be replaced very frequently. Not only is this very complicated, but it can also be very expensive. The easiest way to make sure that you do not have to struggle with drain blockages on a regular basis is to stop discarding grease, food waste, etc. down the drains.

You can also engage the services of a competent and certified plumber to come in for routine drain inspections. They would use CCTV drain cameras to assess whether there is a possible blockage. If they find an issue, they can use high-pressure root cutters or water jets depending on the cause for the blockage. Once the drain is cleared, the CCTV drain camera is inserted again to check that the blockage has been removed entirely. Timely action is the easiest way of ensuring that you do not have to cope with regular drain blocks or drain backups.

Many people note that their toilets and taps have rust-coloured or muddy water. This is very troubling and the problem needs to be handled urgently by a trained and licenced plumber. This problem is caused by rust or corrosion within the pipeline. In some cases, there could be a build-up of sedimentation or rust within the hot water tank. That, too, may pose a problem. These issues aren’t something you can neglect to fix and you must contact a skilled plumber without delay.

If you have seen brown coloured water flowing from the pipes, this means that the quality of the water is affected and you need to fix the problem immediately. When you contact us for this task, we will provide timely and efficient services. Our staff will carry out a thorough review of the entire plumbing system. We also use modern tools and equipment in our jobs to help us figure out where the problem is. This precise diagnosis also enables to make the right repairs.

There are occasions during the inspection when our team finds that the rusting is particularly serious in the hot water tank. If this is the case, they may recommend that you replace the unit, particularly if it is over 10 years old. However, unless it is necessary, we will never recommend a complete replacement. Because these types of plumbing problems can worsen very easily, we suggest that our clients should conduct regular plumbing maintenance, which helps them detect issues before they escalate and get them repaired on time.

If you notice that your shower takes a long time to heat up, there may be different causes. Often it occurs because the hot water system is quite far from your bathroom. When the cold water in the pipe drains, it takes time for the hot water to flow out and that’s when you feel that it’s taking the shower a long time to heat up. Most times, the unit’s size may not be right, and it cannot satisfy the hot water demands of your household.

If you have an outdated hot water tank, it will take longer to get hot water in the tap or shower. If the outside weather is cold, hot water will reach the shower a little later. Perhaps, the pipes leading to the bathroom from the hot water tank are very narrow, the shower will take longer to heat up. Getting the system tested by a professional plumber is the smart thing to do. Being proactive with plumbing maintenance is a good way to prevent the issues from worsening.

They can determine what the problem is before offering suitable solutions. If they notice your hot water system is outdated, they could recommend replacing it on time. This has many advantages. You’ll get the amount of hot water you need when you need it. Another option might be to install a circulating pump; it would help guide water equally into different areas of your home or business. Skilled plumbers would always provide you with the best solution based on their assessment.

Water leakage is a fairly common plumbing problem in residences and business settings. Because most pipelines are concealed under walls or below the floor, it is difficult to detect leaks. Often people don’t find the leak for a long time. The situation would have worsened dramatically by the time it becomes obvious. However, if you have found leaks to your house, do not hesitate calling a licenced plumber to check this.

If the leakage point is not clearly visible, they have the appropriate instruments and tools to assess where it is located. Timely action helps in fixing the problem without having to deal with too many complexities and before the situation gets out of control. If the leakage is very serious and immediate, it means you’re dealing with a plumbing emergency. In this situation, you can first shut off the main water valve to avoid any more flooding of the water in your house.

After that, call us, and we’ll get to your place quickly and resolve the matter easily and efficiently. When you hire us to do this, we use leak detecting equipment in our jobs to identify the exact location of the leak. We will then provide you with the right solutions and execute the job effectively. You should never attempt to repair the leak on your own, since it can entail dismantling particular elements, such as partitions, etc., to get to the pipeline. That’s why experts should do this job. It’s the best way to ensure that the leak is fixed without causing major damage to other features on your property.

Many people are unclear as to whether they ought to turn off different equipment in their home as well as the property’s water supply when they go on an extended holiday. Plumbing systems built using high-quality components by specialists can usually last for several years. However, there are occasions when pipe bursts or leaks may occur without warning. If this happens when you’re not at home, flooding on your property will do a substantial amount of harm to a number of installations.

It may even make the house dangerous and allow mould to build up, etc. before you come home and notice the problem. The easiest way of ensuring that these problems don’t occur when you’re away from home is to cut off the water supply before you leave. It helps keep these problems from cropping up when you’re not at home. We also propose that our customers opt for preventive plumbing maintenance as it is a good way to spot problems early.

As part of this service, our team of specialists will examine the property’s plumbing systems at particular times during the year and check all the fixtures and fittings. It’s a great way to assess whether there are any lurking defects with plumbing installations in your house and get them fixed on time. If you want to leave the water supply on when you leave, contact us for a plumbing inspection. It will help us determine whether the system is robust and functioning well.

Sometimes you might find your water bills are much higher than normal. If this occurs when there is no increase in the use of water on your house, it’s likely you have a leak in the plumbing system. Dripping taps, leaking pipes or toilets all result in considerable water wastage. Unfortunately, most people don’t pay too much attention to these minor problems. There are, though, certain problems like major water leakages in pipes that can contribute to higher water bills.

It is important to bear in mind that water is a precious resource, not one that you can waste. When you have all of your plumbing systems tested at frequent intervals, it helps to reduce leakage problems. Even, if the plumber sees any possible issues, he’ll repair them before they escalate. Since many plumbing systems are concealed behind walls and beneath the floor, water leakage is not quite apparent. This can also result in high water bills, if any leaks exist.

If you believe you’re getting high water bills, you should do a quick search of your own before you contact us. Check the water metre reading and make a note of it. Then turn off all the water points in your house. Wait at least a couple of hours, after which you can go and see what the metre reading is. A change suggests that there is a leakage in your house and you will need to contact a certified plumber for an inspection.

This is another typical plumbing issue that many people find themselves dealing with. It’s due to low water pressure, and might be due to various conditions. Perhaps the water pipes connected to the water heater system is too narrow and when several users use hot water, you don’t have enough water. Another explanation this might happen is because sedimentation builds up within the heater’s tank. The sediment accumulation happens over time and is not something people notice at the outset.

Sedimentation creates an obstruction near the tank’s water outlet resulting in a drop in water pressure. While most homeowners notice these issues, they may not discover the source of the problem. You’d need to hire professional plumber to come and check the whole installation thoroughly. When you hire us for this work, we will perform a detailed evaluation, exploring every part of the plumbing system and figure out where the issue lies. Our expertise lies in assessment of the problem and providing tailored solutions.

We will fix different plumbing problems and use the latest technology and supplies in our job. Our staff is extremely qualified, using their diagnostic abilities and expertise to determine the precise location of the problem. They leave no stone unturned while handling any plumbing job. This is a critical part of the job before offering the best solution. Regardless of what triggers the problem, we’ll repair it to your satisfaction so that you get sufficient hot water while you’re showering.

Many property owners enjoy tackling DIY projects at home. Although this is fine for painting or minor carpentry tasks, fixing plumbing problems yourself is not recommended. You should call a certified and professional plumber to tackle all types of plumbing issues big or small even if you feel that you should handle them yourself. Plumbing infrastructure is very complicated, linking to different home appliances and zones. When something goes wrong, you will end up wasting huge sums of money on getting things fixed if you make mistakes while trying to manage the repair work yourself.

One of the main reasons people refuse to hire a plumber is the expense factor. But employing a specialist isn’t necessarily very costly. Although it is true that unique complicated plumbing issues can be more expensive to repair than regular ones, trustworthy, affordable plumbers like us do not overprice their services. However, all property owners want to know how much a licensed plumber would charge, before they hire him.

There is no fixed solution to this query since several variables must be weighed. The nature and difficulty of the plumbing problem you face are some considerations. Another factor is the location and how qualified a plumbing contractor is. It can be challenging to find a plumber who provides quality and is affordable at the same time. For a quote, call several plumbers and hire one who provides reliable, high-quality solutions. Always opt for one like us that’s experienced and licensed as we will handle the job to industry standards.